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Terms and Condition
Northland Cleaning Supplies reserves the right to change its pricing at any stage. Northland Cleaning Supplies will promptly and clearly communicate any price change on the invoice.
At Northland Cleaning Supplies we aim to keep all product information 100% accurate to help you make informed decisions. However, please be aware that from time to time there may be inadvertent errors on the website and mistakes in relation to pricing or product information. Northland Cleaning Supplies will use its best efforts to minimise and correct any mistakes. If you find a mistake, please report it to our Customer Service team on 0800 825-326. Northland Cleaning Supplies recommends that you do not rely on the information contained on the website and Northland Cleaning Supplies does not accept liability for your reliance on information on its website.
Free delivery applies to all orders on the site over the value of $50.00NZD Plus GST, except on those products which explicitly state otherwise. With the exception of Rural Charges. Rural Charges are set at $6.00 per carton plus GST
CHANGE OF MIND PRODUCT RETURNS
For Machinery purchases, if you simply change your mind, and the product(s) are unopened and still in their original packaging, and you have proof of purchase, you may return them to our warehouse within 90 days of purchase at your own cost for a Store Credit. To organise a return, please contact our Customer Service team on 0800 825-326. For unopened Chemicals, Packaging or Paper Products, we also offer Store Credit.
You have rights under New Zealand Law, if the product you bought has a defect. Those rights are summarised below or available via the NZ Consumer Protection website.
DEFECTS AND YOUR RIGHTS
If the product has a minor defect, Northland Cleaning Supplies may choose:
- replacement with identical product, or
If the product has a substantial defect, you may choose either:
- replacement with identical product or product of similar value
WEBSITE TERMS AND CONDITIONS
Northland Cleaning Supplies reserve the right to make changes to our website, policies, terms and conditions and warranties at any time.
If any part of Northland Cleaning Supplies policies, terms and conditions or warranties is deemed invalid, void, or for any reason unenforceable, that part of the Terms is severed, and shall not affect the validity and enforceability of the remainder of the Terms.
The terms set out in this document constitute the entire agreement between you and Northland Cleaning Supplies.
All transactions are quoted in New Zealand dollars unless otherwise stated.